Phnom Penh: Electricite du Cambodge will experiment with changing from public announcements from 2027 onwards to sending information via the EDC App only to affected customers, so that they can receive it directly and not disturb those who are not affected by the power outage.
According to Electricite du Cambodge’s announcement on August 6, 2026, Electricite du Cambodge has previously issued weekly announcements on the official social media page of Electricite du Cambodge “Electricite du Cambodge – EDC” and some media outlets about temporary power outages, which are necessary to inspect and maintain the electricity supply system according to the annual program or install equipment to increase the availability and quality of supply, etc., which generally only affects customers in the areas where the above work is to be carried out.
Despite such a broad notification, some affected customers did not receive it and sometimes disturbed those who were not affected. Therefore, in line with the development With the rapid development of modern digital technology, Electricite du Cambodge will try to change from public announcements from 2027 onwards to sending information via the EDC App only to affected customers, so that they can receive it directly and not disturb those who are not affected by the outage.
In particular, for sudden power outages caused by excavations touching power lines or the use of construction machinery touching power lines and natural factors such as storms, gusts of wind causing trees to fall or poles to fall, etc., Electricite du Cambodge will also try to inform further about the cause and the repair process via the EDC App to those directly affected during the problem.
Electricite du Cambodge continued that therefore, all customers are kindly requested to use the EDC App to allow Electricite du Cambodge to send information (Push Notification) directly, including power outages in a timely manner via the EDC App (and Telegram/E-mail). In case of customers who have activated additional functions).
In case of problems downloading the EDC App yourself, please visit the nearest Electricite du Cambodge branch with your electricity bill and ID card (in case of replacing the bill holder, please attach a copy of the additional family book to prove that you are a family member) to receive assistance and download this application and avoid falling for the tricks of scammers.
Electricite du Cambodge sincerely hopes that all customers will cooperate in using this application to receive modern, convenient, fast and highly efficient digital services.
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