Phnom Penh: Mr. Khuong Sreng, Governor of Phnom Penh, said that in the first half of 2026, the single-entry unit of the Phnom Penh City Hall provided more than 120,000 services to citizens, while the service delivery through this portal was fast and efficient.
Mr. Khuong Sreng’s remarks were made during a meeting on the inspection and evaluation of administrative services provided by the Phnom Penh Municipal Administration’s single-entry unit to further improve administrative services to citizens in Phnom Penh, with a special focus on land and construction services, on July 13, 2026, at Phnom Penh City Hall.
The meeting was chaired by Mr. Khuong Sreng, Governor of Phnom Penh, and Mr. Suos Pratchan, Director General of the General Department of Administration of the Ministry of Interior, as well as the governors of the 14 districts and related departments at Phnom Penh City Hall.
In that, Mr. Khuong Sreng stated that the Phnom Penh Single Entry Unit has been established for 8 years and approximately 98% of services have come through this gate with speed and efficiency to citizens. In fact, in the first half of 2026, the Phnom Penh Single Entry Unit has provided services to more than 120,000 citizens. In addition to the Phnom Penh Single Entry Unit, we also have Single Entry Units in all 14 districts and 105 communes.
In addition, the Governor of Phnom Penh, on behalf of the sub-national authorities, is committed to continuing this work even better than the national level has entrusted. At the same time, Mr. Khuong Sreng also instructed the 14 district authorities to regularly inspect the single entry points, districts and communes, to ensure that this service receives support, trust, and satisfaction from the citizens.
At the same time, Mr. Suos Prathana said on this occasion that in order to provide better services to the citizens, We must collaborate with all relevant institutions and discuss how to make the documents that citizens must provide simpler, shorter, and easier. Must meet on this work 3 times a month with and assign officials to regularly monitor and inspect at the sub-national administrative level.
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